We love hearing stories about merchants’ ecommerce experiences, so we are sharing them with you. Continue reading to find out how Cincinnati Health Institute’s online store has been a success (via Dr. Andrea Beaver – Chiropractic Physician and Cofounder)
What inspired you to open your online shop?
Chiropractic Physicians listened to patients and realized that customers wanted to be able to order doctor-recommended vitamins, supplements, right at their door from a trusted source. Many doctors do not have stock and refer patients to buy online. Consumers want the convenience of ordering professional-grade supplements online without having to travel to the doctor’s office. This need was amplified by the COVID-19 crisis, when many doctors offices closed. Dr. Greg Woeste understood exactly what customers and patients wanted. Dr. Andrea Beaver created his vision through an online store.
What’s your favorite thing about running an ecommerce company?
We are proud to be able to help our customers get the products that they depend on and trust delivered right at their doorsteps. They can follow the treatment plans prescribed by their doctors and receive professional-grade vitamins, supplements, and achieve their health and wellness goals.
What is your favorite thing about Volusion’s eCommerce solution?
It is simple to use and provides us with a lot of information about our sales. We have been able to streamline customer service issues and prevent fraud from our site using the CRM system.
What’s the most valuable piece of advice you have received regarding running your business?
Keep on digging. Set goals and strive to surpass obstacles. Be persistent and work hard every day to overcome any obstacles. Invest in your employees.
What is the future for your business?
We have been able to identify what products are most popular and which products work best for our customers because of the nature of our business. After many years of experimenting with various brands, we created our own product line: CHI4Health. We were able to use our experience and knowledge to create our own line supplements that reflect the high quality standards we demand in the products we recommend. We were able ensure that the products met the highest standards of quality, purity, effectiveness, therapeutic dosing, and effectiveness to provide optimal wellness results. We are proud to offer CHI4Health supplements that have been recommended by doctors. We hope to expand our range of health and wellness products in future.
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By: Volusion Staff
Title: Merchant Stories: Cincinnati Health Institute
Sourced From: www.volusion.com/blog/merchant-stories-cincinnati-health-institute/
Published Date: Wed, 29 Dec 2021 16:05:00 GMT
Did you miss our previous article…
https://onlinemarketingagencies.net/customer-retention-a-lost-art-and-science-of-marketing/
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